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[Press Release] BlackDice Announces New Deep Packet Inspection Feature

Rachael Simpson

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BlackDice continues to innovate in the cybersecurity space adding Deep Packet Inspection (DPI) to its products. This solution is an advanced approach to device identification, service identification, QoE and network analysis, aiding operators and end-users alike.

The intertwining of cybersecurity and Quality of Experience (QoE) is becoming increasingly evident. The data derived from cybersecurity practices is not just about safeguarding networks; it’s critical in shaping and enhancing the QoE for users. BlackDice’s latest innovations in Deep Packet Inspection (DPI) underscore this integration, offering telecom operators a dual advantage: robust security and superior QoE.

Why DPI Matters More Than Ever

The digital landscape is complex and ever-evolving, making comprehensive network monitoring and management essential. DPI offers operators a detailed view of network traffic, enabling better traffic control, heightened security, and the capacity to identify and neutralise threats in real-time.

For end-users, DPI brings a double advantage: enhanced safety in their online activities and an optimised network experience. By identifying and dealing with harmful activities quickly, DPI ensures a more secure internet journey. Additionally, it allows operators to prioritise certain types of traffic, leading to a smoother online experience.

BlackDice’s DPI Features

Our latest DPI features at BlackDice are designed to elevate network security to new heights:

  • Device Identification: Even those with private Mac addresses.
  • DNS Filtering: Balancing security and efficiency with DNS over HTTPS support.
  • Device Behaviour Analysis: Insights for immediate action.
  • Device Fingerprinting: A comprehensive view of networked devices.


Paul Hague, CEO of BlackDice, highlights the significance: “DPI doesn’t just scratch the surface; it offers a depth of analysis that is unprecedented. This means operators have a clearer picture of what’s happening in their networks, leading to proactive threat detection and enhanced traffic management.”


Paul Hague, Co-Founder and Chief Executive Officer

“Going beyond the surface is crucial in cyber defence. That’s precisely what Deep Packet Inspection (DPI) does. Unlike traditional methods that only scan packet headers, DPI delves into the actual data content of network packets, offering a much more thorough analysis. This technique is vital in identifying potential threats and malicious content as they move across networks.

Paul Hague, CEO BlackDice

The Critical Role of Quality of Experience (QoE)

In today’s digital era, QoE is crucial for operators, directly impacting customer satisfaction and retention. DPI’s granular data helps operators understand and enhance network and device performance, leading to better service experiences and first-time call resolutions.

Introducing Retina: BlackDice’s Proprietary Technology

Complementing our DPI feature is the “BlackDice Retina” dashboard, a potent tool built on Unsupervised Learning Models that provides:

  • Vulnerability Analytics: Across devices and networks.
  • Enhanced Device Fingerprinting: Augmenting DPI capabilities.
  • Mobile MDM Features: Streamlining mobile device management.
  • Cyber & QoE Insights: A balanced perspective on security and user experience.
  • Threat Analytics: Timely, proactive data for quick responses.


BlackDice Retina offers a profound understanding of network behaviours and patterns, empowering operators with real-time threat detection and rapid neutralisation capabilities.

“Our integration of BlackDice Retina with routers means telecom operators aren’t just countering threats; they’re staying several steps ahead,” says Hague. “This leads to enhanced ARPU, improved subscriber retention, and continuous protection, no matter the connection.”

Final Thoughts

The combination of BlackDice’s DPI and Retina dashboard provides a comprehensive suite for network security and performance, along with improved QoE metrics. “Together, they equip operators to face the complexities of the digital landscape head-on,” concludes Hague.